Program Specialist - FSP

Key Accountabilities

Program Management & Execution

• Analyze program reporting to identify issues and risks; present findings to the program team

• Maintain systems and tools applicable to the Program

• Support program integration by coordinating various project management activities

• Prepare for and attend program meetings; support tracking and follow-up of action items

• Present topics related to own responsibilities to internal audiences

Financial Management

• Partner with FSP Financial Analyst & Billers to review, finalize and approve Service Fee (SF) Invoices & Pass Through (PT) cost Invoices

• Manage financial set-up for new accounts or contracts

• Track and summarize Work Breakdown Structure (WBS)

• Monitor expenses with PT costs/invoices

• Manage Contract/WO Renewals and CIS

• Provide client monthly reporting of budget accruals, FTEs, and/or hours by deliverable/task

Analytics & Reporting

• Create and generate reports providing analytics for Line Managers up to Senior Leadership

• Develop and manage weekly, monthly & quarterly reports

• Respond quickly to ad-hoc data requests from key stakeholders

• Analyze data and metrics to identify trends and improvement areas

• Develop and maintain dashboards to track key performance indicators (KPIs)

• Collect, analyze, and report Internal KPIs & program partnership KPIs

• Develop standardized tools and methodologies to improve research, reporting, and analysis efficiency

• Present key findings and actionable recommendations to internal stakeholders

Other Operational Support

• Maintain Program Organizational Charts

• Perform periodic reviews of documentation and inspection readiness

Required Competencies

• Program Management – Basic to Proficient

• Financial Management – Proficient

• Analytical Mindset – Advanced

• Quality Delivery – Advanced

• Team-Oriented approach – Advanced

• Ownership – Advanced

• Communication – Proficient

• Client-Focused approach – Proficient

• Professionalism - Advanced

• Microsoft applications and web-based system use - Proficient

• Data analysis and visualization tools (Excel, Tableau, Power BI) – Proficient (to Strong Proficient)

Skills

• Excellent interpersonal, verbal, and written communication skills

• Strong analytical skills with ability to extract intelligence from large data sets

• Advanced data manipulation and transformation skills

• Attention to detail and quality of work

• Client-focused approach to work

• Flexible attitude toward work assignments and new learning

• Ability to manage multiple tasks with enthusiasm

• Problem-solving mindset with ability to resolve issues in complex situations

• Ability to work independently and collaboratively in a fast-paced environment

Knowledge and Experience

• Relevant experience in a program specialist or analyst type role

• At least 2 years of experience working with data & analytics

• Good understanding of how own role integrates with others in accomplishing program deliverables

• Proven track record of developing creative solutions to complex problems

Education

• Bachelor's degree or equivalent required

• Advanced English level for non-native English speakers