Senior Clinical Project Specialist (AI Labs)

Parexel is in the business of improving the world’s health. We do this by providing a suite of biopharmaceutical services that help clients across the globe transform scientific discoveries into new treatments.  We believe in our values, Patients First, Quality, Respect, Empowerment & Accountability.

Key Accountabilities:

Project Management

• Support project initiatives that may include proof of concept pilot projects and client project software implementation, including full end to end management.

• Display excellence in subject matter, professionalism, organization, and communication.

• Foster partnerships across varied functional teams and serve as primary point of contact for key stakeholders.

• Responsible for successful project delivery.

• Contribute to best practice process improvements and standards.

Software Implementation and Support

• Configure and implement projects in AI Labs developed products to meet client requirements.

• Develop an understanding of user workflows in the products.

• Coordinate with product and engineering to escalate issues and test new features to satisfy user requirements.

• Provide excellent user support to facilitate adoption and use of the products, optimizing the user experience.

AI Integrated Software Testing and Validation

• Support AI Labs product development and validation through software testing and AI model evaluation.

• Execute AI model evaluation per defined evaluation framework.

• Clinical analysis for AI model and data iterations.  

• Contribute to development of new AI driven solutions through thoughtful insights from clinical and user perspectives. 
  

Product and Customer Satisfaction

• Develop a deep understanding of client needs, pain points, data and end goals to ensure the solutions meet their needs.

• Partner with product and engineering to maintain quality work and anticipate problems.

• Participate in sprint planning and check in meetings to identify customer needs, roadblocks, and solutions.

Education:

• Educated to degree level in health care, technology, or sciences or equivalent technical IT project management experience.

Skills:

• Strong project management skills, including planning and executing toward critical timelines, overall management of project requirements, and progress monitoring.

• Ability to form strong partnerships across varying roles and functional organizations.

• Strong analytical and problem-solving skills.

• Technology proficiency, including familiarity with software product roll outs and end user support.

• Comfort level with learning new technologies and supporting product development efforts from a quality perspective.

• Ability to work remotely and effectively collaborate with a distributed team.

• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail.

• Exhibits a sense of urgency for solving problems and completing work.

Knowledge and Experience:

• Advanced level AI technical project management and support experience.

• Intermediate level experience working in life sciences or a related health care domain.

• Experience in technology implementation and data analysis essential.

• Experience or interest in learning about generative AI and contributing to development of AI-integrated software products as well as Proof of Concept products.

• Experience analyzing clinical data.

• Experience using JIRA and Confluence.

In return we will be able to offer you a structured career pathway and encouragement to develop within the role including awareness and understanding of the industry.  You will be well supported and for your hard work you will be rewarded with a competitive base salary as well as a benefits package including holiday, private healthcare, dental insurance as well as other benefits that you would expect with a top company in the CRO Industry. 

Apply today to begin your Parexel journey!