Associate Manager, Clinical Data Management

Associate Manager, Data Management

Key Accountabilities:

Team Leadership

• Ensure team delivery of high-quality project deliverables by monitoring performance

• Train and mentor team according to job role expectations, acting as an SME for a functional process or account where applicable

• Meet with full team on a regular basis with comprehensive communication and guidance

• Conduct individual 1:1s with all staff on a regular basis

• Provide leadership and effective support to project team and deliverables when supporting a project directly.Awareness around team performance and impacts to accounts team is contributing to, collaborate with Account Lead colleagues

• Promptly deliver positive and constructive feedback to team members

Quality Management & Compliance

• Check quality of team deliverables and proper remedial action

• Ensure direct reports meet departmental and project productivity and quality metrics by efficient execution of activities

• May support data collection for KPIs, Metrics, dashboards as applicable

• Contribute to review of role specific training curricula – as applicable

• May contribute to Parexel process documents authoring or reviewing

• Maintain a working knowledge of, and assure compliance with, applicable ICH Guidelines, Good Clinical Practices, Regulatory Agency requirements and Parexel Processes

Financial & Resource Management

• Ensure proper resource of team

• Support team compliance and proper execution of financial reviews

• Provide feedback on team financials and resourcing through collaboration with Subject Matter Experts

Initiatives & Business Development

• Contribute to initiatives as time allows

• Contribute to bid pursuit activities by supporting team and/or attending bid pursuit opportunities as time allows

• Participate in Parexel and department system/standards improvement activities

General Activities

• Maintain a positive, results orientated work environment, building partnerships and modeling teamwork, communicating to the team in an open, balanced, and objective manner

• Complete routine administrative tasks in a timely manner (e.g. timesheets, metrics, travel expense claims)

Skills:

The Associate Manager position at Parexel requires a diverse skill set across three main categories: Leadership, Personnel Management, and Business Operations.

Leadership Skills:

• Ability to lead team effectively with authority

• Negotiation and organizational skills

• Analytical and problem-solving skills

• Communication skills with a diplomatic approach: keen sense of inclusion for colleagues and clients of all backgrounds and perspectives

• Ability to manage multiple and varied tasks with enthusiasm, prioritize workload with attention to detail

• Effective time management to meet objectives

• Ability to conduct root cause analysis in business problem solving and process improvement development. Ability to make appropriate decisions in ambiguous situations

Personnel Skills:

• Interpersonal, oral, and written communication skills

• Ability to gain trust and confidence with a variety of clients as well as within Parexel

• Excellent learning ability and ambition to do so

• Managerial courage, resilience, and ability to adjust to a rapidly changing environment

• Strong presentation skills

• Work with integrity

• Competent in written and oral English and local language (as applicable)

• Ability to travel as required

Business Operations Skills:

• Demonstrated ability to successfully manage a full workload across multiple projects

• Experience with one or more EDC platforms (Rave, Inform, Datalabs, etc.)

• Commitment to Quality

• Understanding of GDO tasks, specifically within Data Management and Database Programming, regulatory requirements, and data standards

Knowledge and Experience:

• Work experience in similar position

• Demonstrated leadership in their area of expertise

• Proven record of leading project and program teams

• Strong understanding of cross functional activities

• Strong patient and customer service focus

• Robust knowledge of ICH-GCP Guidelines, local regulatory requirements and Parexel SOPs and study specific procedures

Education:

• Bachelor’s degree preferably in a science or industry- related discipline or equivalent experience.

• Certification or involvement in a professional society or organization is recommended